Terms and conditions

Customer – the person, firm, company or entity buying the Event/Experience.
Company – Hamilton Gibson Events or any of its associated companies and brand.
Event – the Event to which the Sales Contract relates.
Experience – All products & services sold to or for individuals.
Sales Contract – the Contract between the Customer and the Company for the purchase of an Event/Experience on the terms detailed in the Contract and subject to these Terms and Conditions.
Agreed Price - the price the Customer agrees to pay the Company for the Event/Experience.
 
1. THE CUSTOMER AGREES:
a) That unless expressly agreed in writing, the Sales Contract for the supply of products/services by the Company to the Customer is solely between those two parties.
b) To provide an Event ‘co-ordinator’ to expedite the operation of the contract and assist with the booking of Event requirements.
c) To the terms of payment set out following and further that the Company reserves the right not to undertake or continue the delivery of its products or services where the Customer’s credit status is deemed unsatisfactory.
d) To the cancellations and rescheduling charges as set out below.
 
2. TERMS OF PAYMENT
a) The Company will normally issue invoices at the time of confirmation of booking the required product or service.
b) All invoices for Events become due for payment within 14 days of the invoice date or prior to the Event commencing whichever is the sooner, unless agreed otherwise.
c) All payments for Experiences are due at the time of booking or at the time of purchase of the voucher.
d) In the case of late payment, the Company reserves the right to withdraw any discounts that may have been offered against the Company’s standard charges.
e) In the case of late payments exceeding 30 days from the invoice date, additional interest may be charged on a daily basis on the overdue amount at an annual rate equivalent to LIBOR + 10%, from the invoice date.
f) The Company reserves the right to suspend or terminate the provision of its products or services if the Customer fails to pay invoices by the due date.
g) The Company reserves the right to charge a 3% levy on payments made by credit card.
 
3. CANCELLATION & RESCHEDULING CHARGES FOR EVENTS
Where bookings have been confirmed between the Customer and the Company, the following charges will attach to cancellations/re-scheduled event/s and/or amendments initiated by the Customer:
50% of the Agreed Price if cancellation is 30 calendar days prior to the Event (or commencement thereof);
100% of the Agreed Price if cancellation is within 15 calendar days of the Event
(or commencement thereof);
10% administration fee for all other cancellations.
Provided that, in all instances, the cancellation charge shall be at least equivalent to the costs incurred by the Company in connection with the Event plus 10%.
Hamilton Gibson Events will not be liable for any compensation payments should the event have to be cancelled through unforeseeable circumstances.
All cancellations must be advised in writing.
 
4. CANCELLATION & RESCHEDULING CHARGES FOR EXPERIENCES
All Experiences are non-refundable.
Once booked and confirmed any changes to the agreed date or participant will incur an administration charge of GBP 100.00
All vouchers are valid for a period of 6 months from the date of issue unless a date specific Experience has been selected.
An extension to a voucher can be purchased for GBP 25.00 for one additional 6-month period.
Hamilton Gibson Events will not be liable for any compensation payments should the event have to be cancelled through unforeseeable circumstances. In this unlikely event all participants will be rescheduled at no extra charge.
All cancellations must be advised in writing.
These Terms & Conditions only apply to Experiences or vouchers purchased directly from Hamilton Gibson Events.
 
5. DATA PROTECTION
Shopping on the internet will require you to provide us with your name and address and other relevant information. Personal information provided by you, and any other information relating to you, will be held by Hamilton Gibson Events and if you have indicated your acceptance, may be used for marketing purposes, including market research, or occasionally shared with other organisations in the prevention of fraud. We may also share your personal information with carefully selected third parties who may contact you for marketing purposes by mail, telephone or email. If you do not wish to be contacted please send us an e-mail with your request.